FREQUENTLY ASKED QUESTIONS

Q. Do you provide a written agreement?
A. Any reputable DJ or business owner is going to provide a written agreement.   A contract engagement form is emailed to you upon your request for our DJ services. This completed contract contains the details of your day, event, place, time, and what is to be expected by R&R Mobile DJ Services.  If you are shopping around for a DJ and find one who does not use a contract then keep shopping!

Q. How do I Book you for my event?
A. It's easy. Fill out the "Request more Info " form. It will ask questions regarding the type of event, date, time, crowd size, etc. Once this is submitted you'll receive an email with a bid for the event. If it meets with your approval, reply back. After receiving this, I'll send back a login to our client area where you can access the actual booking contract. All you do is print it, sign it, then mail (or email a scan) it in. The signed contract and an initial, non-refundable $100 retainer fee is required to secure our services for your event date and this is strictly first-come-first-served. You can pay by check or credit card (paypal) whichever is most convenient. The whole process can usually be completed in a few hours (thank you, internet). The remaining balance due two weeks prior to your event.

Q. What do you need to setup?
A. This depends largely on the package selected.  When you book your event
this will be gone over in detail.  Generally we need access to at least 2
outlets on separate breakers, and a space of 10-12 feet wide or more.  We
bring our own tables and skirting, in the event that we need another skirted
table we will let you know well in advance.  For outdoor events we hope you have a shelter for us or we can we supply our own tent to protect our equipment from heat and moisture.

Q. Do you take music requests?
A. We strongly encourage music requests throughout the event and do our best to play as many as we can based on the time available. We feel it is your event therefore we play the music you and your guests want to hear, not just what we want to play. We even take requests before your event via our client center and online Guest Request System.

Q. Do you have clean music?
A. Yes. All of our music is edited to FCC compliant standards and these are the same songs you hear on the radio. We do keep in mind that not all songs heard on the radio are appropriate for all ages and we will use our discretion as to what is appropriate for your function. We would also be glad to adhere to a "do-not-play list" if there are specific songs or artists that you definitely don't want played.

Q. When do you arrive to setup?
A. Depending on the package you selected, we always arrive early enough to
allow us to completely setup before guests are to arrive. For a smaller show
its typically around 1.5 hours, for a larger show it can be 2-3 hours.

Q. Do we pay for setup/breakdown?
A. No!  You only pay for the time one of our DJs is performing.  We do not
charge for setup or breakdown time.

Q. What will the DJ be wearing?
A. We do our best to dress for the event, no need to worry about us showing up in ripped jeans and a rock shirt like some of the horror stories we hear from people calling to book us.

Q. Why do weddings cost so much more than parties, isn't it all the same?
A. While the basic principle of playing music is the same, weddings do require more time and effort than other events. First and foremost is that we recognize that this is a very special day, and one that hopefully only comes once in a person's life, and we like to make sure we do as much as possible to make the event one to remember. Weddings typically require at least one planning meeting with the couple to determine what their needs are. We also generally have 2 people working the wedding so that one of us can emcee while the other controls lights and music. Additional setup time is needed on the day of to ensure a tidy and elegant setup of our equipment, so a 4 hour reception is easily an 8 hour day for us. This is obviously in contrast to a summer pool party where we can unload, setup, and be playing music in about 30 minutes. 

Q. Can I see you perform at an event before we book you?
A. Because of the nature of most private events, we in most cases cannot allow you to attend one of those unless we are able to make arrangements well in advance with the clients who booked us. We in turn will not allow any prospective clients to attend your private event unless you provide us with your permission prior to your event. However, if we have a public performance coming up, we would be glad to have you attend and see us do our thing giving you an idea of what you can expect.